Insurance and Returns:
Under the terms of law, a common carrier is liable to a recipient for the all damages and losses occurred during the transportation. Liquor Barn and its Principals cannot be responsible for any common carrier’s misconduct, nondelivery, loss, etc. It is highly recommended to insure your shipment. The very affordable Route insurance is available at checkout point. Orders are always packed only in certified and approved by carriers package to prevent breakage.
If you added protection at checkout, then your order is covered. Liquor Barn is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked “delivered” yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises.” Claims for packages presumed to be lost (where the status is not “delivered”) must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint. Please notice: Route Protection is for shipped product only. It doesn’t cover shipping cost, local deliveries and pick up.