we understand that shipping valuable items comes with certain risks. To ensure that our customers receive their orders in the same condition as when they left our warehouse, we require a fully refundable insurance fee for high-value shipments.
This insurance fee covers any loss or damage that may occur during transit, protecting both you and us in the event of an unexpected mishap. In the unlikely event that your order is lost or damaged during shipping, we will work with the carrier to file a claim and refund your insurance fee promptly.
Please note that this insurance fee is only applicable to high-value shipments, and is fully refundable upon successful delivery of your order. We strive to provide our customers with the best possible service and protection, and appreciate your understanding and cooperation in this matter.
If you have any questions or concerns regarding our insurance policy, please feel free to contact us